We work almost like we are across the street from one another, except that we send files via the Internet rather than media like diskettes, CDs, or flash drives. If you do not have a high-speed Internet connection or are using tapes rather than AudioSync, it will be necessary to send jobs via FedEx. Handwritten notes and instructions can be sent by fax, and e-mail and telephone conversations are very helpful.

Using Case CATalyst^®'s backup function, back up the transcript, including the AudioSync file, if used, and then upload the backup file to our secure server via the Send Files page of this website. We acquire the job using Case CATalyst's restore function and then work with it exactly as you do on your own computer.

The job will be scoped using the most current version of Case CATalyst, leaving no stones unturned in the pursuit of excellence. Random-sample quality control techniques are used for selective reading of completed transcript pages, using Statistical Quality Control Calculators to determine the scope of reading and random sequence number generation to select actual pages.

The completed job is returned as a Case CATalyst^® backup file, including suggested dictionary updates, global table, wordlist, etc., and is usually returned as an e-mail attachment. The update area containing D-defined entries will be sent promptly; you are always in control of your personal dictionary, but it is our responsibility to supply you with the definitions.